Cancellation policy

Cancellation Policy

We understand that cancellations need to happen from time to time. However Furniture 4U will need to recover reasonable costs associated with your purchase.

Our standard cancellation fees are:

Standard item – 10% of the value of the item to a maximum value of $500
Made to order item – 20% of the value of the item to a maximum value of $1,000
If Furniture 4U are unable to supply the item – 100% full refund of monies paid.

No refund or cancellation will take place if Furniture 4U are able to deliver items to your address but are unable to physically place items into your home. Furniture items can be large and heavy. It is your responsibility to ensure that access to your home can be made to deliver your items.  

Note: Any items where you have accepted delivery are unable to be cancelled or returned unless they have been proven to have a major fault. This includes items that have been unopened or used.